Tuesday, January 25, 2005

Interview Tips

interviews tips - for interviewees

1. Research as much as you can about the company - products, services, markets, competitors, trends, current activities, priorities.

2. Prepare your answers for the type of questions you'll be asked, especially, be able to say why you want the job, what your strengths are, how you'd do the job, what your best achievements are.

3. Assemble hard evidence (make sure it's clear and concise) of how what you've achieved in the past - proof will put you ahead of those who merely talk about it.

4. Have at least one other interview lined up, or have a recent job offer, or the possibility of receiving one from a recent job interview, and make sure you mention it to the interviewer.

5. Make sure your resume/cv is up to date, looking very good and even if already supplied to the interviewer take three with you (one for the interviewer, one for you and a spare in case the interviewer brings a colleague in to the meeting).

6. Get hold of the following material and read it, and remember the relevant issues: the company's sales brochures and literature, a trade magazine covering the company's market sector, and a serious newspaper for the few days before the interview so you're informed about world and national news. Also worth getting hold of: company 'in-house' magazines or newsletters, competitor leaflets, local or national newspaper articles featuring the company.
Review your personal goals and be able to speak openly and honestly about them and how you plan to achieve them.
Ensure you have two or three really good reputable and relevant references, and check they'd each be happy to be contacted.

7. Get into an enthusiastic, alert, positive mind-set.

8. Try to get some experience of personality tests. Discover your personality strengths and weaknesses that would be indicated by a test, and be able to answer questions positively about the results. (Do not be intimidated by personality testing - expose yourself to it and learn about yourself.)

How to Handle Hypothetical Interviews

An interviewer may ask you hypothetical questions designed to find out how you would handle a work situation. For example:

"Suppose I asked you to put together a customer focus group relating to a new fashion item we might be introducing next fall. How would you go about it?"

"Suppose I asked you to design a management information system for our regional sales managers. What would your approach be?"

"Suppose you and a coworker had a strong disagreement about the qualifications of a friend who she had recommended as a new hire in the department? How would you handle the situation?"

Questions that start with "what if", "assume that", or "how would you handle", " Supposed" put you in the hotseat. Here's how to handle the questions.

In a real on-the-job situation, you would obviously have more information at hand before you would be asking more questions. In this situation, you might ask a few questions, then set forth a few reasonable assumptions, which the interviewer may then tailor to what he or she had in mind. This way, you won't find yourself in the deep end of the pool, burdened with a conception that's very different from what the manager had in mind.

By asking questions and having a dialogue about the assignment, you are also showing the interviewer that you think before you jump into an assignment.Your next task is to describe, step-by-step, what approach you might take. Then you can add that in a real-life situation you would, of course, look into previous efforts to deal with the same issue, consult with others, and consider other approaches, as appropriate.

One way to prepare for hypothetical questions is to pretend that you are the interviewer. What hypothetical questions would you ask? And what would you be looking for in an answer? What the interviewer is seeking in an answer is usually not the conclusion someone else might have come to after a month's analysis and contemplation, but a clear and sensible thought process

Competency interview guide

Competencies are: any attitude, skill, behaviour, motive or other personal characteristic that are essential to perform a job, or more importantly, differentiate superior performers from solid performers

Core Competencies

1. Adaptability: willingness and ability to effectively work in, and adapt to change

*Tell me about a time when you changed your priorities to meet other's expections
*Describe a time when you altered your own behaviour to fit the situation
*Tell me about a time when you had to change your point of view or plans to take into account new information or changing priorities

2. Client Focus: understanding and meeting or exceeding client needs

*Tell me about a time when you had to deal with a client/stakesholder service issue

3. Communication: clearly conveying and receiving messages

*Describe a situation you were involved in that required a multi-dimensional communication startegy
*Give an example of a difficult or sensitive situation that required extensive communication

4. Problem Solving and Judgemnet: ability to assess opinions and implications, in order to identify a solution

5. Results Orientation: knowing what results are important, and focusing resources to achieve tehm

6. Teamwork: working cooperatively and productively with others to achieve results

7. Impact and influence: persuading, convincing or influencing

8. Innovation: taking risks, adapting quickly to change, and leading the change process

9. Leadership: positively influencing people and events

*Tell me about a time when you had to lead a group to achieve an objective
*Describe a situation where you inspired others to meet a common goal

10. Relationship Building: developing and maintaining win/win relationships and parterships

11. Resource Management: Effectively managing internal/external resources to achieve goals

12. Self-Management: Managing and continually improving own performance

13. Strategic Thinking: taking a broad scale, long term view, assessing options and implications

Ebay interview question/answer

This is Interview question for Ebay USA, not Ebay China.

1. Are you currently employed? If yes, why are you looking to change jobs? If not, why did you leave your last employer?

2. What are your salary expectations? (please provide specific figures)

3. How soon could you start work, assuming we make you a job offer?

4. Please describe your last project. Please include your biggest triumphs and challenges.

5. What role did you personally play within that project? What size was the team? What cross functional teams did you communicate with and manage?

6. What type of environment do you thrive in? Structured vs. unstructured? Last minute changes?

7. How would you cut a week (or two) out of the product development life cycle?

8. Name two product ideas you have for a PayPal feature which will improve the buying or selling experience on eBay.

9. What experience do you have with implementing Financial Systems (one or more of ACH, Credit Card, Debit Card)?

10. Indicate one instance where you built a payment processing system and the unique features you implemented, as well as why you consider them to be unique.

11. What experience do you have in defining product requirements and launching products into International markets? Please provide specific examples?

Friday, January 21, 2005

how to end phone interview


Thanks you again for taking the time to call me. After speaking with you today, I am very excited about possibility of working for your company. Your product and innovation in technology appeal to me. Moreover, I've got skill sets for this position, such as analytic skills, teamwork skills, self-motivation... which allow me to quickly get up to speed on this job.

phone interview --keys

  • Show your knowledge about the company and position
  • To prepare 5 or 6 stories using START ( Situation, Target/trouble, Action, Result, transferable skills)
  • Focus on how the company benefit from your action, rather than jus what's your responsibilities/function

How to answer "Tell me about yourself question?"

  • Brief description of revelvant work experience and education background
  • a sentence about three or four of your main strengths
  • a story to illustrate those strengths
  • statement about your career plan, and how to use your skills/experience to add value to this company